Terms of service

Effective Date: [20/05/2025]

Welcome to Ella Luxe! By accessing or using our website (www.ellaluxe.in), you agree to be bound by the following Terms of Service.

1. General Information

This website is operated by Ella Luxe. Throughout the site, the terms “we”, “us” and “our” refer to Ella Luxe.

By visiting our site and/or purchasing something from us, you agree to be bound by the following terms and conditions.

2. Online Store Terms

  • You must be at least 18 years of age to use this site.

  • You may not use our products for any illegal or unauthorized purpose.

  • Any breach of these Terms will result in immediate termination of your services.

3. Products and Services

  • We reserve the right to modify or discontinue any product at any time without notice.

  • All products are subject to availability and may be withdrawn at any time.

  • Prices for our products are subject to change without notice.

4. Shipping & Delivery

  • Orders are processed within 1–3 business days.

  • Delivery timelines may vary depending on your location and shipping method.

  • We are not responsible for delays caused by courier services or external factors.

5. Returns & Refunds

6. Accuracy of Billing and Account Information

  • You agree to provide accurate and complete purchase and account information.

  • We reserve the right to cancel or refuse any order if fraud or misrepresentation is suspected.

7. User Comments, Feedback and Submissions

  • Any comments, reviews, suggestions you submit may be used by us without restriction.

  • We may edit or remove any content that we believe violates our policies or is unlawful.

8. Limitation of Liability

  • Ella Luxe shall not be liable for any damages resulting from the use or inability to use the website or our products.

9. Changes to Terms

  • We reserve the right to update, change, or replace any part of these Terms at any time. Continued use of our website following changes constitutes acceptance.

10. Contact Information

For any questions about the Terms of Service, please contact us at: ellaluxe.in@gmail.com